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General Information

The Health and Supportive Care Providers Oversight Authority (HSCPOA) is a virtual organization without a physical office location. Please use the directory to find the contact information for the department you need to speak to.

HSCPOA’s virtual office core open hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. We are closed on statutory holidays.

Please contact us by email:

General inquiries about HSCPOA
Email: info@hscpoa.com

General inquiries about How To Apply to Register with HSCPOA
Email: registration@hscpoa.com

General inquiries about HSCPOA’s Public Register of PSWs, the Registrant Portal, Code of Ethics, HSCPOA’s PSW Visual Mark Usage – distinct to PSWs registered with HSCPOA.
Email: registration@hscpoa.com

General inquiries with concerns about the conduct or care received from a HSCPOA registered PSW – How to file a complaint*
Email: complaints@hscpoa.com

*HSCPOA can only address complaints about PSWs who are registered with HSCPOA.