How Can We Help You?
General Information
The Health and Supportive Care Providers Oversight Authority (HSCPOA) is a virtual organization without a physical office location. Please use the directory to find the contact information for the department you need to speak to.
HSCPOA’s virtual office core open hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. We are closed on statutory holidays that include this year: Family Day February 17; Good Friday April 18; Victoria Day May 19; Canada Day June 30/July 1; Civic Holiday August 4; Labour Day September 1; Thanksgiving Day October 13; Christmas Day December 25; Boxing Day December 26, 2025.
Please contact us by email:
General inquiries about HSCPOA
Email: info@hscpoa.com
General inquiries about How To Apply to Register with HSCPOA
Email: registration@hscpoa.com
General inquiries about HSCPOA’s Public Register, the Registrant Portal, Code of Ethics, HSCPOA’s PSW Visual Mark Usage – distinct to PSWs registered with HSCPOA.
Email: registration@hscpoa.com
General inquiries with concerns about the conduct or care of a HSCPOA registered PSW – How to file a complaint*
Email: complaints@hscpoa.com
*HSCPOA can only address complaints about PSWs who are registered with HSCPOA.