As a member of the Public, you are entitled to safe, quality, ethical care.
Through regulation, the public can be confident that HSCPOA registered Personal Support Workers (PSWs) deliver competent, safe, ethical, quality, and accountable care to recipients in their homes, hospitals, long-term care homes, retirement facilities, or other environments where care is provided.
Who We Are
Under the Health and Supportive Care Providers Oversight Authority Act, 2021, a new regulatory approach is being implemented for the oversight of individuals providing health and supportive care services in Ontario, beginning with Personal Support Workers (PSWs). This work is being carried out through the Health and Supportive Care Providers Oversight Authority (HSCPOA), which was established by the Government of Ontario in the interest of public protection.
The creation of HSCPOA recognizes the important role that PSWs play in the Ontario healthcare system and strengthens health human resources oversight by ensuring quality care, consistency of education and training of PSWs, and transparency for the public regarding the PSW workforce.
All PSWs registered with HSCPOA are held accountable to HSCPOA’s Code of Ethics.
Public Protection
As a member of the Public, you are entitled to safe, quality, ethical care that meets an established Code of Ethics. Read more about how HSCPOA protects the public.
About HSCPOA, and how the public benefits from PSW Registration.
Learn more about HSCPOA, Commitment to Protecting the Public, Accountability, Quick Facts
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