As a member of the Public, you are entitled to safe, quality, ethical care.
Through regulation, the public can be confident that registered PSWs deliver safe, competent, ethical, quality care to recipients in hospitals, long-term care facilities, retirement homes, home care, or other Ontario healthcare environments.
Who We Are
Under the Health and Supportive Care Providers Oversight Authority Act, 2021, a new regulatory approach is being implemented for the oversight of individuals providing health and supportive care services in Ontario, beginning with Personal Support Workers (PSWs). This work is being carried out through the Health and Supportive Care Providers Oversight Authority (HSCPOA), which was established by the Government of Ontario in the interest of public protection.
The creation of HSCPOA recognizes the important role that PSWs play in the Ontario healthcare system and strengthens health human resources oversight by ensuring quality care, consistency of education and training of PSWs, and transparency for the public regarding the PSW workforce.
All PSWs registered with HSCPOA are held accountable to the Code of Ethics.
Learn more about the benefits.
