Have concerns about your care?
If you or someone you know has concerns about a HSCPOA registered PSW’s supportive care services or behaviour, you have the right to make a complaint to HSCPOA. Complaints about a registered PSW can be made to HSCPOA online, in writing, by telephone or in recorded format.
NOTE: Filing a complaint will be available following initial registration of PSWs with HSCPOA.
HSCPOA cannot address complaints about PSWs who are not registered with HSCPOA.
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